Privacy Policy

This Privacy Policy provides you with details of how we collect, use, disclose, transfer, and store information received from you in connection with your use of our site is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).


Our Collection and Use of Information: may collect information in a number of ways from users who access our site or services. We collect personal and non-personal information in various ways. You may provide your information to us to receive a product, service, or communication from us; we may request your information to better serve you; or we may require your information in order to be able to complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).


A. Collection of Personal Information


“Personal information” is information and data that can be used to specifically identify or contact a single person.


You may be asked to provide your personal information when you contact for any reason. We may share your personal information internally. If we do, we will use it in accordance with this Privacy Policy. We may also combine personal information with other information to help us to develop or improve our products, services, content, communications, and/or advertising, or to provide improved user experiences for you.


Personal information we collect:


Examples of some types of personal information we may collect in connection with our sites and how we may use it include the following:


When you purchase, register, or login to use products, or services, request support, register for a webinar, live workshop, or training, provide feedback , or participate in a promotion, contest or online survey, or respond to an advertisement, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and/or social media credentials. does not directly collect credit card numbers; payments for our products/services are made through other means or sites and thus we do not collect or store credit card numbers in connection with any of our products/services that this Policy applies to. 


How we use your personal information


Optional Communications: The personal information we collect allows us to provide you with our latest product announcements, helpful tips and information, special offers, and upcoming events. If you don’t want to receive these communications, or do not wish to be on our mailing list, you can opt out of receiving them. Each communication will provide opt-out directions, and you can also generally opt-out via your account dashboard if you are a registered user, client, or customer. The information in connection with these optional communications and your responses help us to improve our products, services, content, and advertising.


We also use personal information to help us develop, deliver, improve, and customize our products, services, content, and advertising and to provide a better user experience for every user of our products and services.


Important Communications: We may use your personal information to send important communications, e.g., about your purchases of or products, or services, material changes to our EULA, terms, conditions, and policies (including this Privacy Policy), critical updates to products, or services, or changes (including regulatory changes) that impact your use of our products, or services. Because this information is vital to your interaction with you may NOT opt out of receiving these communications if you wish to continue to use our site, or any products or services offered in connection with our site.


We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, communications, support and/or help functions. For Tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they stop being customers.


If you enter into a promotion such as a contest, a giveaway, a one-time or special offer, or similar promotion, we may use the information you provide to administer those programs.


If we become involved in a legal process as a result of your actions on the sites, or in connection with any products, or services offered via our sites, we may be required to disclose your Personal Information to a government authority, or a third party who e.g., issues a subpoena that require us to provide it. Our response(s) to any such legal process will be handled on a case-by-case basis following the advice of our attorneys.


B. Collection of Non-Personal Information


Information of a type or in a form that does not permit direct identification of or association with any specific individual is ‘non-personal information.’ Combinations of personal and non-personal information are considered personal information if the combined information can be used to identify or contact any specific individual(s). Aggregated data is considered non-personal information for the purposes of this Privacy Policy as long as it cannot be used to identify or contact any specific individual. Internet Protocol (IP) addresses and certain other identifiers may be considered personal information under various local laws; we endeavor to comply with the laws and regulations that are applicable to us.


How we collect and use your non-personal information

We may collect, use, transfer, and disclose non-personal information for any purpose.


The following are some examples of non-personal information that we collect and how we may use it:

We may collect non-personal information (e.g. demographic information) regarding our customers collectively including information such as age, gender, occupation, preferred language, zip code, area code, geographic location, or the time zone from which customers access the Sites, products, or services. Such non-personal information is used so that we can better understand who our customers are, and their behavior generally with regards the Sites, and to improve our products, services, communications, support, help, user experiences, and advertising for our customers.


We also may collect non-personal information regarding customer activities on the Sites or use of our products, and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Sites, or our products, and services are of most interest or which can be improved. Non-personal support or help request data may be used to improve our communications, and user interfaces, or to allow us to provide additional product or service offerings to our present or future customers.



To help serve you better, we use technological means to better understand and adapt to user behavior. To accomplish this, the site, as well as our services, email messages, and advertisements may use cookies or related technology such as pixel tags, clear gifs, and web beacons. These technologies help us to know which parts of the sites were visited, and provide data to aid us in understanding the effectiveness of our services, products, and our advertisements. These data are used to improve our products, services, communications, and advertisements. We generally consider such information collected through the use of cookies and other technologies as non-personal information, and treat it accordingly.


We also use cookies and other technologies to remember personal information when you use our sites, products, or services. These uses are intended to improve your personal experience. For example, we can provide better and more personal results if we ‘remember’ your preferred settings, your name, and such.


C. Cookies: may use cookies or other technologies in connection with certain advertising services to determine your experience with our content including whether an ad is likely to be of interest to you, whether or not you are served a particular ad, and the number of times you are served a particular ad. These technologies allow us to measure the effectiveness of our ad campaigns. You may have options for opting out of such targeted ads. You should contact your service provider or your mobile provider to inquire about how to do so. also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients. For example, these communications may include one or more clickable text or graphics that include URLs that link to content on the site. However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on the Sites. The tracked data can help us determine the effectiveness of our communications to users and customers, or to gage interest in specific topics. If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages. Such communications may also include pixel tags that can tell us whether e.g. an email has been opened. We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.


Cookies and other technologies can generally be controlled on your devices. If you want to disable cookies and you should review your privacy or security settings. Please note that certain features of or related products, or services may not be available if you have cookies disabled on your device. We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties you may wish to enable them to see if the problem is resolved.


D. Social Media


We may collect certain information from you if you interact with us via social media such as Facebook, Twitter, LinkedIn, Google+, Pinterest, Snapchat, Instagram, and other such services. For example, you may be given the option to register for webinars, take advantage of special offers, receive mailings, newsletters or the like, via your social media account. The information we receive or collect from such social media, and our ability to collect it, may depend on the social media site, its policies, and its requirements or its technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you regarding the reason you connected with us or with additional offers in the future. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfill your request.


E. Children


Protecting children's privacy is important to It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website use to persons eighteen years or older. Therefore, we do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected or received the personal information of a child under 18 we will take steps to delete the information.


[PLEASE NOTE: You must be 18 or older to use our site, and to purchase the products, or services offered via our sites without an adult (parent or guardian).]




Notwithstanding the foregoing, if we discover or form a reasonable belief that we have received any information from a child under 18 in violation of this policy, we will delete that information. If you believe has any information from a child under age 18, please contact us via email at


Disclosure to Third Parties


At times we may make certain personal information available to strategic partners that work with us to provide software, products and services, or that help us service our customers. Personal information will only be shared by us to provide or improve our site, products, services, and advertising.


A. Service Providers


To provide its various products or services, works with third party providers, such information processing, emailing services, server hosting, transaction processing and banking services, video hosting, product/service delivery, communications, managing and enhancing customer data, providing technical support and/or customer service, and conducting customer research or satisfaction surveys. At any given time, may work with one or more such provider. We will only provide personal information to these companies where required for them to provide their services, or to improve our products or services for our customers. These companies are contractually obligated to protect your information.


B. Others will not share Personal Information with third parties for their marketing purposes. In some cases, may be required by legal process to disclose your personal information. Such disclosure may be compelled by applicable law, regulation, judicial order, and/or lawful requests from local authorities. may also disclose information about you if we determine, in our sole discretion, that disclosure is necessary or appropriate to ensure the safety of any individual(s), or for purposes of national security, law enforcement, or other issues of public importance.



Our site, products, services, and communications may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices, not this Privacy Policy. Please be aware when you leave our site and understand that you are subject to a third party’s privacy policy except when you are on or products, or services.


How can you opt-out from receiving emails?


You can easily opt-out from our mailing list by clicking the "unsubscribe" link on the footer of our emails. You can also choose to be removed from a particular mailing list but still stay subscribed to another if you choose so. Please note that due to email production schedules you may receive any emails already in production. Also note that we may maintain information about an individual sales transaction in order to deliver the service for that transaction and for record keeping.


Your Access and Control Over Your Information 


You may opt out of any future contacts from us at any time by modifying your email subscriptions, you can find an unsubscribe link at the bottom of each email.


You have the right to see, ask for deletion, change or correct the data you have given us, if any. And the right to express any concern you have about our use of your data. You can do so by contacting us via email at


Changes to this Privacy Policy and Privacy Questions


If you have any questions or concerns about this Privacy Policy please email us at info@theunperfectcoach.


This Privacy Policy is subject to change from time to time at’s sole discretion. Please check this page periodically for changes. Any such changes to the Privacy Policy will be available on this page. If the policy has been changed in a material way, a notice will be posted on our website along with a link to the updated Privacy Policy. Your continued use of our site following the posting of changes to these terms will mean you accept the changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.


This Policy was last updated October 22, 2020. 





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